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1635 The Queensway, Toronto, Ontario M8Z 1T8 Tel.: 1 800 592-2832 Fax: 416 255-6258
Body Shop and Collision Centre - Courtesy Chevrolet Ltd.
BUSINESS HOURS
Monday to Friday : 8:00 a.m. to 6:00 p.m.
Saturday : 9:00 a.m. to 12:00 p.m.
Sunday : Closed
Along with our factory-trained, experienced collision repair staff, Courtesy Chevrolet now offers a newly-renovated state-of-the-art collision centre. All our years of experience combine with the best new technologies to ensure outstanding repair results.
At Courtesy Chevrolet you get more:
- Approved for GM warranty repairs to all models, including Cadillac and Hummer
- Ask about deductible waivers
- Free collision estimates and photo imaging
- Computerized paint scanning
- Downdraft paint & prep stations
- Full service claim resolutions
- Fully licensed technicians
- Shuttle service & rental cars
- Recognized by all major insurance companies
What to do if I'm involved in a collision?
- Take a breath. Try to relax (we know it's hard). Then check to make sure you're all right. No injuries? Great. Now make sure no one else in your vehicle or the other vehicle is injured.
- If there has been an injury, call 911 for help. Don't leave the scene of an accident until all matters have been taken care of. Move your vehicle only if its position puts you in danger or you are instructed to move it by a police officer.
- Give only the necessary and requested information to police and other parties involved in the accident. Do not spontaneously discuss your personal condition, mental frame of mind, or anything unrelated to the accident. This will help guard against post-accident legal action.
- If you need roadside assistance, phone GM Roadside Assistance. You'll find the number in your Owner's Manual.
- If your vehicle cannot be driven, know where the towing service will be taking it. Get a card from the tow truck operator or write down the driver's name, the service's name and phone number.
- Remove any valuables from your vehicle before it's towed away. Make sure this includes your insurance information and registration if you keep these items in your vehicle.
- Gather the important information you'll need from the other driver.
- If it's possible, call your insurance company from the scene of the accident. They'll walk you through the information they'll need.
- Choose a reputable collision repair facility for your vehicle. Whether you select a GM dealer or a private collision repair facility to fix the damage, make sure you're comfortable with them. Remember, you'll have to feel comfortable with their work for a long time.
- Once you have an estimate, read it carefully and make sure you understand what work will be performed on your vehicle. If you have a question, don't be afraid to ask for an explanation. Reputable shops welcome this opportunity. The only way to get genuine GM Parts is to ask for them yourself. Ask your insurance agent and collision repair facility representative if your vehicle will be repaired with genuine GM Parts. If the answer is "yes," then you'll be getting the value, safety, endurance and peace of mind you expect. If they say imitation parts might be used, you have the right to refuse them. It's your choice.
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